Answers, fast.

Click "Get Started" on the homepage or visit /signup. Enter your name, business email and a strong password. You'll then complete a short business profile (business name, country, bank account) which we use to auto-create your Paystack subaccount. Approval usually takes under 24 hours.

Three steps: 1. Sign up with name + email + password. 2. Add your business name and country (Ghana or Nigeria). 3. Add your settlement bank account — this is where Paystack settles your funds. Once approved, you can start accepting payments immediately.

Not to sign up. To get approved you'll need a valid bank account in Ghana or Nigeria. For higher transaction limits, Paystack may ask for KYC documents (business registration, ID).

From your dashboard go to "Receive". You can either display your dynamic QR code (customer enters the amount) or create a fixed-amount payment link. Share the link via WhatsApp, SMS, or print the QR at your till.

Your customer scans your QR with their phone camera. They land on a secure Paystack-hosted page, choose Card, Bank Transfer, USSD or Mobile Money, and pay. You see the payment confirmed in your dashboard within seconds.

Yes — every payment link has a "Share" button that copies the URL or opens WhatsApp/SMS pre-filled. You can also download your dynamic QR as a PNG and print it.

Yes. Customers don't need any app — they pay using their normal mobile-money wallet, bank app, or card. Only merchants need a QRPayLink account.

Funds settle automatically to your registered bank account on a T+2 basis (two working days after payment). For mobile-money withdrawals in Ghana, go to Wallet → Withdraw, choose MTN/Vodafone/AirtelTigo and confirm. Instant mobile-money payout adds 1% on top of the 3.5% platform fee.

Bank settlements: T+2 (two working days, standard Paystack settlement cycle). Mobile-money instant payouts: usually under 5 minutes. Incoming customer payments: confirmed instantly.

Pending balance = payments received but not yet settled to your bank. It moves to Available after the T+2 settlement window. This is a Paystack process — it protects against chargebacks.

Ghana and Nigeria — with native support for local bank rails, mobile money and currencies. We're expanding to other African markets next.

GHS (Ghanaian Cedi), NGN (Nigerian Naira) and USD. Settlement currency is set per merchant during onboarding.

Yes. International Visa and Mastercard cards work through Paystack. USD payments may be subject to additional foreign-exchange charges by your bank.

3.5% all-in per successful transaction. This is one flat fee that includes payment processing (Paystack costs absorbed by QRPayLink), QR generation, hosted checkout and dashboard tools. No setup fee, no monthly subscription. Optional +1% for instant mobile-money payout.

Yes. Every connection uses TLS 1.2+ (HTTPS). Passwords are stored with bcrypt and never visible to anyone — not even our engineers. Authentication uses HttpOnly cookies (no XSS exposure). Card data never touches our servers — Paystack handles it on PCI-DSS Level 1 infrastructure.

No. The 3.5% fee is everything. We absorb Paystack's processing fee and pass on the simple one-line cost. The only optional add-on is +1% if you choose instant mobile-money withdrawal.

Email us at support@qrpaylink.com — we reply within 24 hours (Mon–Sat). You can also tap the chat bubble in the bottom-right corner of this page for instant AI assistance, or visit /contact for the support form.

Please include: • A short description of the issue • Your registered account email • Any transaction reference (e.g. PL_xxxxxxxx) • Screenshots of the screen showing the problem This lets us resolve most cases on the first reply.

Email support@qrpaylink.com from the email address registered on your QRPayLink account. We'll verify your identity and help you regain access. Never share your password with anyone, including QRPayLink staff.